At 96cuci, we understand that your personal information is a trust we take seriously. This Privacy Policy clearly explains what data we collect, why it is collected, how it is used, and your rights as a player in relation to that data.
Last Updated: 1 January 2026 | This policy applies to all registered users of the 96cuci platform.
Six core principles that shape how 96cuci handles player personal data
All our personal data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You can be assured that your data is processed within a fully recognised legal framework.
All information transmitted between your device and the server 96cuci is encrypted using 256-bit SSL technology – the same level of encryption used by leading banking institutions in Malaysia.
Your personal data has never been and will never be sold, rented, or shared with any third party for marketing purposes without your explicit prior consent.
Only authorized personnel may access player personal data, and only for purposes directly related to your service. Internal access is logged and continuously monitored.
You have the right to access, correct, or request deletion of your personal data at any time. Your request will be processed within 14 working days.
In the event of any data security breach affecting your information, 96cuci will notify you within the timeframe required by law and take immediate remedial action.
When you register and use the platform 96cuci, we collect several categories of information to ensure our services run smoothly, securely, and are tailored for you. Below are the types of data we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, identity card number (MyKad), date of birth | Registration form, KYC |
| Contact Data | Phone number, email address | Registration form |
| Financial Data | Bank account number, bank name, eWallet details | Withdrawal & deposit process |
| Technical Data | IP address, browser type, operating system, device ID | Automatic during use |
| Gaming Data | Betting history, wins, session play time | Automatic during gameplay |
| Communication Data | Live chat records, support emails, feedback | Interactions with customer support |
We do not collect sensitive data such as health information, religious beliefs, or political affiliations unless specifically required by law or to fulfill Responsible Gaming requirements at your own request.
96cuci collects and processes your personal data only for legitimate and necessary purposes. We do not collect more data than is required. The following are the primary purposes for which your data is used:
You may opt out of marketing communications at any time by contacting our support team. Unsubscribe requests will be processed within 5 working days. Essential operational communications, such as account security notices, cannot be disabled.
96cuci does not sell or rent your personal data to any third party. However, in certain situations, we may need to share some of your information with the following parties to ensure the platform operates properly:
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or destruction. The safeguards we implement include:
While we implement best-in-class security measures, your account's safety also depends on your own actions. Please use a strong password, do not share your login credentials, and make sure you log out after every session – especially on public or shared devices.
Platform 96cuci uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help section.
We do not use cross-site tracking technologies or sell your behavioral data to third-party advertising networks.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 96cuci:
You may request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we temporarily restrict the processing of your data.
All data rights requests will be processed within 14 working days from the date the request is received. For more complex cases, this period may be extended up to 30 days with prior notice to you.
96cuci only retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using methods that ensure it cannot be recovered.
If you have any questions, concerns, or wish to exercise your rights in relation to this Privacy Policy, please contact our Data Protection Officer (DPO) team through the following channels:
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia (PDPD) through their official channels.
We take every complaint seriously and will work to resolve each issue fairly, transparently, and within a reasonable timeframe. Your trust in 96cuci is our top priority.
Your privacy is protected, your data is secure. Register an account 96cuci today and enjoy an online gaming experience that is safe, transparent, and compliant with Malaysian law.